Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

As our products are non-standard, custom-engineered solutions, lead times may vary depending on design complexity, materials, and production requirements.

For samples or prototypes, the typical lead time is approximately 7 days, subject to final design confirmation.

For mass production, the estimated lead time is generally 20–30 days after receipt of the deposit and final product approval.

Please note that all lead times are indicative and may change based on project specifications, engineering revisions, or production scheduling. Lead time becomes effective only after:

receipt of the deposit, and final approval of drawings, specifications, or samples.

If the estimated lead time does not meet your delivery schedule, please discuss your requirements with our sales team. We will make every effort to adjust production plans and accommodate your timeline whenever possible.

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.